FAQ/Help
DETAILS/DEFINITIONS OF GRADING SCALE
&
STEPS TO ADD SCHOOLS/LANDLORDS/PROPERTIES
Details/Definitions of Grading Scale
Timeliness – Response to questions, concerns, or issues in a timely manner
A (Within 1 DAY)
B (Within 3 DAYS)
C (Within 7 DAYS)
D (Within 21 DAYS)
F (A month or more)
Party Atmosphere- Tolerance from landlord to allow gatherings with friends while following school and state rules
A (More than tolerant)
B (Tolerant)
C (Somewhat tolerant)
D (Less than tolerant)
F (Kicked off property for gatherings)
Maintenance- Repairs or problems including quality, cost, and available expertise for repairs
A (Professionally resolved with quality materials)
B (Resolved with no further issues)
C (Initially handled, but are not resolved first time with acceptable materials)
D (Initially handled poorly with several failed attempts)
F (Not resolved or handled)
Security Deposit Return- Money returned to tenant after final damages and clean-up according to contract and damages
A (More than satisfactory)
B (Satisfactory)
C (Fair)
D (Less than satisfactory)
F (Minimal/Zero amount returned)
Contract- Honor of agreement and terms in lease. (i.e. clearly stated and reasonable terms of broken lease fees, late payment fees, damages fees, parking fees, move in/out dates)
A (More than satisfactory)
B (Satisfactory)
C (Fair)
D (Less than satisfactory)
F (DO NOT SIGN)
Friendliness – Respectfulness and professionalism of landlord
A (Always professional and respectful, regardless of situation with tenant)
B (Professional and respectful in most situations, but not all)
C (Displays instances of unprofessional or disrespectful behavior)
D (Displays unprofessional or disrespectful behavior on a consistent basis)
F (Constantly displays completely inappropriate or disrespectful behavior)
Safety - Provides protection for property by taking the necessary precautions (i.e. quality locks, alarm systems, outdoor lighting, safe appliances, stable structure, and general sense of safety provided)
A (Very safe)
B (Comfortable)
C (Fair)
D (A little sketchy)
F (Not safe)
Steps to Add Schools/landlords/Properties
Note: A school and landlord must be currently on the site or added before attempting to add a property.
To add School
- Click on School tab (located at the top of the homepage)
- Click on ‘+Add School’ under the search bar
- Enter school name
- Click ‘Submit’
To add Landord
- Click on Landlord tab (located at the top of homepage)
- Click on ‘+Add Landlord’ under the search bar
- Fill in the information for the landlord (ex: Name, Contact Information, etc…)
- Click ‘Submit’
To add Property
- Click on Property tab (located at the top of homepage)
- Click on ‘+Add Property’ under the search bar
- First select the School
- Fill in Property details (ex: Property Name, Street Address, select landlord which should have already been added, etc…)
- Click ‘Submit’
YOU ARE NOW READY TO VIEW YOUR LANDLORD AND PROPERTY PROFILE AND CLICK ON ‘GRADE IT’ AT THE TOP RIGHT, TO HELP FUTURE TENANTS MAKE THE RIGHT RENTAL DECISION ON LANDLORDS AND PROPERTIES!!!!